Kilronan Castle is celebrating after being awarded a Gold Excellence Award and the status of ‘Best Hotel Accommodation’ in Ireland at the CIE Tours International Annual Awards of Excellence which took place in Dublin’s City Hall on Monday night.
Now in its 29th year, the annual awards of excellence recognise the best hotels and attractions across Ireland and are based on feedback from over 32,000 customers throughout the year.
The honours were presented by Vivienne Jupp, Chairman, and Elizabeth Crabill, Chief Executive Officer, CIE Tours International. In total 77 hotels and tourist attractions won awards, with 13 overall category winners being awarded a Gold Award. Each of the destinations achieved a customer satisfaction rating of over 92% from CIE Tours International visitors, delivering an exceptional quality experience and welcome to tourists.
Speaking at the awards, Elizabeth Crabill, Chief Executive Officer, CIE Tours International said: “2018 was a fantastic year for the tourism industry in Ireland, with next year expected to be as good, in spite of uncertainties created by Brexit and other external factors. The hotels and attractions which have been recognised here tonight all deserve acknowledgment for the roles they play in making Ireland a leading destination for visitors across the globe and ensuring tourists enjoy a memorable experience. And this is not me saying it, it is the 32,000 visitors who filled out our survey forms and told us about their experience”.